Frequently Asked Questions at TGIF Body Shop

Empowering You With Knowledge

Your Questions Answered for Peace of Mind and Confidence on the Road!

At TGIF Body Shop, we’re committed to ensuring our customers are well-informed and confident in their decisions regarding auto body and collision repair services. Below are answers to some of the most frequently asked questions we receive. Our goal is to provide you with the information you need to proceed with confidence.

FAQs

You only need one estimate to begin the repair process with us. The initial estimate serves as a starting point, focusing on visible damage. For a comprehensive understanding and an accurate cost, we recommend bringing your vehicle in for a thorough inspection to reveal any underlying damage.

Estimates should generally align, with any differences likely due to labor rates, repair methodologies, or parts used (new vs. used or aftermarket). Our team is happy to review your estimates with you to clarify any discrepancies and help you understand the proposed repair plan.

Yes, after a detailed examination, additional steps (known as a supplement) may be necessary to complete the repair thoroughly. We always inform our customers about any supplemental needs and costs, even if covered by insurance.

We’re open Monday through Friday, from 8:30 AM to 5:30 PM, and by appointment on Saturdays to accommodate your schedule.

Yes, for customers without rental coverage, we offer loaner cars at a daily rate of $40.00 plus. We also recommend adding rental car coverage to your insurance policy as a cost-effective solution.

Depending on the damage, we offer 1 to 3-day express repairs. This option is available after we assess the damage and determine the feasibility of a quick turnaround. Please inquire about this service.

We are proud to be I-CAR certified, with our technicians continually trained on the latest automotive technologies. Our certifications include Chevy, Buick, GMC, Cadillac, Honda, Infinity, Hyundai, Chrysler, Dodge, Jeep, Fiat, Ram, and Mopar. As part of the Assured Performance Network, we offer a nationwide lifetime ownership guarantee. Our commitment to excellence has earned us numerous accolades, including being named Best of Business and receiving The Most Outstanding Business Partner Award by Mission Valley Regional Occupation Program.

We provide a wide range of services, including auto body repair, collision repair, auto glass repair, windshield replacement, paint refinishing, wheel alignment, paint protection, towing, fleet repair, and more. We’re your one-stop shop for all auto body needs in Fremont, Union City, Newark, Hayward, Pleasanton, Ardenwood, and the greater Silicon Valley area.

We have extensive experience working with all major insurance providers, ensuring a smooth and efficient process. From filing your claim to liaising with your insurance company, we handle everything to minimize your stress and maximize satisfaction.

Our commitment is unwavering: to deliver superior craftsmanship and customer service. We use only the highest quality parts and materials, backed by our limited lifetime warranty. Your safety and satisfaction are our top priorities.

Choose TGIF Body Shop

For any further questions or to schedule an appointment, please don’t hesitate to contact us. At TGIF Body Shop, we’re here to get you back on the road safely and with confidence.